1. Introduction
Monsoon Home Buyers LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, fill out our offer form, call us, or communicate with us via SMS.
2. Information We Collect
We may collect personal information you voluntarily provide, including:
- Name, phone number, and email address
- Property address and details about the home you want to sell
- Reason for selling, desired price, and preferred closing timeline
- Whether the property is listed with a real estate agent
- Any notes you share about your situation
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and evaluate your property
- Prepare and present a fair cash offer or alternative solution
- Communicate with you by phone, email, or SMS about your request
- Coordinate appointments, closing details, or referrals
- Comply with legal obligations
4. SMS Communications & Opt-In Consent
By providing your mobile phone number and submitting our form, you expressly consent to receive text messages from Monsoon Home Buyers about your property inquiry, offer, and related follow-up. Message and data rates may apply.
Message frequency varies based on where you are in the process, but typically does not exceed a few messages per week during active conversations.
To opt out of SMS messages at any time, reply STOP, QUIT, or UNSUBSCRIBE. To request help, reply HELP. You may also contact us directly using the information below.
We do not sell or share your mobile opt-in consent or phone number with third parties for their own marketing purposes.
5. How We Share Information
We do not sell your personal information. We may share information only with:
- Our employees, contractors, and affiliated partners who need it to serve you
- Title companies, escrow officers, or attorneys involved in a closing
- Service providers who help us operate our website or communication tools
- Authorities when required by law or to protect our legal rights
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Your Choices
You may opt out of marketing emails by clicking the unsubscribe link, opt out of SMS by replying STOP, or request that we delete or update your information by contacting us directly.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out: